Legal document and pen representing terms of service

Terms of Service

Please read these terms carefully before using the Turfers platform.

Effective Date: January 1, 2025

User Obligations

By creating an account and using the Turfers platform, you agree to comply with these terms and all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Responsibilities

You must provide accurate and complete information when registering for an account. You agree to update your information promptly if it changes. You must be at least 18 years of age to create an account and use the platform. If you are under 18, you may only use Turfers with the involvement of a parent or guardian.

Booking Obligations

When you book a turf through Turfers, you agree to honour your reservation and arrive at the scheduled time. Cancellations must be made in accordance with the cancellation policy of the specific turf facility. Repeated no-shows or late cancellations may result in restrictions on your account.

Acceptable Use

You agree to use the Turfers platform only for its intended purpose of discovering, booking, and managing turf reservations. You must not use the platform in any way that could harm, disable, or impair the service.

Prohibited Activities

The following activities are strictly prohibited on the Turfers platform:

  • Using the platform for any unlawful or fraudulent purpose
  • Attempting to gain unauthorised access to other user accounts or platform systems
  • Submitting false or misleading information in bookings or reviews
  • Interfering with or disrupting the platform infrastructure or services
  • Scraping, harvesting, or collecting user data without authorisation
  • Using automated tools or bots to interact with the platform

Turfers reserves the right to investigate and take appropriate action against anyone who violates these rules, including suspending or terminating their account.

Intellectual Property

All content, features, and functionality of the Turfers platform — including but not limited to text, graphics, logos, icons, images, software, and the overall design — are the exclusive property of Turfers and are protected by copyright, trademark, and other intellectual property laws.

Your Content

By submitting content to the platform, such as reviews or profile information, you grant Turfers a non-exclusive, royalty-free, worldwide licence to use, display, and distribute that content in connection with operating and promoting the platform. You retain ownership of your original content.

Restrictions

You may not reproduce, distribute, modify, or create derivative works from any part of the Turfers platform without our prior written consent. You may not use the Turfers name, logo, or branding in any manner that could cause confusion or imply endorsement without permission.

Limitation of Liability

Turfers provides the platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of the platform. To the fullest extent permitted by law, Turfers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Third-Party Services

The platform may contain links to third-party websites or services that are not owned or controlled by Turfers. We are not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with third-party services are governed by their respective terms.

Turf Facility Disputes

Turfers acts as a platform connecting players with turf owners. While we strive to ensure quality listings, we are not responsible for the condition, safety, or availability of any turf facility. Disputes between players and turf owners should be resolved directly between the parties, though Turfers may assist in mediation where appropriate.

Termination

You may terminate your account at any time by contacting our support team. Upon termination, your right to use the platform will cease immediately, and any pending bookings may be cancelled.

Termination by Turfers

Turfers reserves the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these terms, is harmful to other users, or is otherwise objectionable. We may also terminate accounts that have been inactive for an extended period.

Effect of Termination

Upon termination, provisions of these terms that by their nature should survive will remain in effect, including intellectual property rights, limitation of liability, and dispute resolution provisions. Any outstanding fees or obligations incurred prior to termination will remain payable.

Changes to These Terms

We may update these terms from time to time to reflect changes in our services or applicable laws. When we make significant changes, we will notify you by posting the updated terms on this page and updating the effective date above. Your continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms of service, please contact us at support@turfers.co.